Refund Policy

At samedelmanusmall, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your Neutral Shoes, we offer a simple and fair refund process.
60-Day Return Policy
You have 60 days from the date of delivery to return your item for a full refund.
Return Eligibility
To be eligible for a return, your item must be:
  • In its original, unused condition.
  • In its original packaging.
  • Accompanied by the original proof of purchase.
How to Return an Item
  1. Contact Us: Please email us at mailto:[email protected] with your order number and the reason for your return.
  2. Get Instructions: We will send you the return shipping instructions.
  3. Ship It Back: Securely package the item and send it back to us.
Refund Timeline
  • After we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, a refund will be issued to your original payment method within 5-10 business days.
Shipping Costs
  • Global Free Shipping: We are pleased to offer free shipping on all orders.
  • Return Shipping: The customer is responsible for the cost of return shipping, unless the item is defective or was sent in error.
Non-Refundable Items
  • Gift cards
  • Any item that has been opened or used.

Terms of Purchase

Welcome to samedelmanusmall. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Purchase.
Product Information
We make every effort to display our products, including images, descriptions, and specifications, as accurately as possible. However, we cannot guarantee that all information is completely error-free.
Pricing and Payment
  • All prices on our website are listed in USD.
  • We reserve the right to change prices at any time without prior notice.
  • Full payment is required at the time of purchase via our secure payment gateways.
Order Acceptance
  • Placing an order is an offer to purchase.
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud.
Shipping and Delivery
  • For details on shipping times and methods, please refer to our Shipping Policy.
  • Ownership and risk of loss for the products pass to you upon delivery to the shipping carrier.
Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Changes to Terms
We may revise these Terms of Purchase at any time. Your continued use of the website after changes are posted signifies your acceptance of the new terms.
Governing Law
These Terms shall be governed by the laws of the jurisdiction where samedelmanusmall operates, without regard to conflict of law principles.
For any questions regarding these Terms, please contact us at mailto:[email protected].